: : Streamyx Problems in Tabuan Jaya : :

Looks like it’s going to be a terrible month. The past one month has been a stressful month where it’s impossible to stay connected onto Streamyx for more than 5 min during peak hours and about 1 hr during off-peak hours.

And TMNet has just recently changed their website. They also sneakily took down their Announcement page which use to be full of notices of technical problems. Now, it’s no longer there so you’re never going to know whether it’s your computer or a Streamyx problem.

It’s gotten to the point where I have to put up a firewall just to play games and even surf the net. And usually I don’t.

There was a problem with some connection problems in Taman Tun a few weeks ago. Presumably, all the residents there are calling up the Helpdesk for help. Sigh. And so, the phoneline is always engaged so there’s not much that can be done on my side.

I wish the Kuching team that handles Streamyx can find out what the heck is going on because it’s getting extremely tiring having to pay RM88 per month for a lousy connection and poor service.

6 thoughts on “: : Streamyx Problems in Tabuan Jaya : :”

  1. i don’t mean the press releases lah. i mean the announcements about when their system is having problems e.g. international linkage down, problems with phone exchanges, etc.

    what’s the point in spending money just to make a local call to their 24-hr helpline when even they do not know what the heck is going on.

    the problem is that there’s very poor communication within the tm.net itself to resolve problems. ok, so they need money to fix old problems so they keep on getting new subscribers without adding in more nodes / making the system more reliable beforehand.

    getting so frustrated with them and their shoddy way of doing things. can’t even stay online for more than 5-15 min!


  2. It is still there.

    Just go to that URL, and click on the months…. It is still there….

  3. what is posted there are old announcements. which i don’t need. want new postings.

    ok will take a look. u guys active or baru buat?

  4. The fact remains that there were no technical announcement since mid June. Even the internal mailing list shows nothing since then.

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